Privacy Policy
Last Updated Date: September 21, 2025
Effective Date: September 21, 2025
Welcome to Nailit Design!
Andrei Butenko (“Nailit Design,” “nailit.design,” “we,” “us,” or “our”) operates the website https://nailit.design/ and provides design, development, and other creative services (together, the “Service”). This Privacy Policy explains what information we collect and how we use, share, and protect it. By using the Service, you agree to the practices described below. Capitalised terms not defined here have the meanings given in our Client Agreement and Terms of Use.
1. Definitions
Personal Data – information relating to an identified or identifiable natural person.
Usage Data – data collected automatically about your interactions with the Service (for example, IP address, device type, pages visited, and time spent).
Cookies – small text files stored on your device to remember preferences or gather analytics.
Data Controller – the entity that decides why and how Personal Data is processed. Nailit Design is the Data Controller.
Data Processor – a third party that processes Personal Data for the Data Controller.
Business day – Monday through Friday in Georgia, excluding official public holidays.
Week – five consecutive Business days.
User – any person who uses the Service.
2. Information We Collect
2.1 Personal Data
We collect the email address, billing details (name, address, company name, tax ID, payment reference) and any other information you provide in forms, support tickets, or project files.
2.2 Usage Data
When you visit the Service, we automatically record the IP address, browser type and version, device identifiers, pages viewed, the date and time of each request, and diagnostic logs.
2.3 Cookies and Similar Technologies
We use session cookies (essential for site operation), functional cookies (remember your settings), security cookies (fraud prevention), and limited analytics or advertising cookies. You can disable cookies in your browser; some features may then work only in a basic mode.
3. How We Use Your Data
We use the collected information to
1) provide, maintain, and secure the Service;
2) notify you about changes or new features;
3) enable interactive features at your request;
4) deliver customer support;
5) analyse performance and improve the Service;
6) monitor usage and detect technical issues;
7) fulfil contractual obligations such as invoicing, subscription renewals, and refunds;
8) send news or special offers if you have opted in.
4. Data Retention
Project files are stored for up to ninety (90) days after project completion unless you request earlier deletion or a longer retention period is required by law.
Billing records are kept for the period required by accounting and tax regulations.
Usage Data is stored only as long as necessary for security, analytics, and performance tuning.
5. International Transfers
Our infrastructure relies on reputable cloud and SaaS platforms with servers in multiple jurisdictions, including the European Union and the United States. Where required, we safeguard transfers outside the EEA or UK with Standard Contractual Clauses or equivalent legal mechanisms.
6. Third-Party Services
Nailit Design does not run its own data servers. We use third-party services to store and process client and user data, including Notion, Trello, Tally, Framer, Figma, Google Workspace, Namecheap PrivateEmail, Cal.com, Payoneer, Wise, Paysend, and other cloud providers that help us deliver the Service. We may also use Google Analytics, Google Ads, Facebook Ads, or similar tools for limited analytics and advertising. Their own privacy policies apply to any data they collect.
7. Security of Data and Client Responsibility
We protect Personal Data with TLS-encrypted connections, encryption at rest where supported, multi-factor authentication on administrator accounts, role-based access controls, and regular security reviews.
The Client is solely responsible for the legality, content, and backup of any data or files uploaded through our platforms. Nailit Design is not liable for loss, corruption, or accidental deletion of such data. Although we take commercially reasonable steps to safeguard information, no Internet transmission or storage system can be guaranteed completely secure.
8. User Rights (Georgia)
Under Georgian law, you have the right to
1) request access to your data;
2) request correction of inaccuracies;
3) request deletion of your data;
4) restrict or object to processing;
5) withdraw consent at any time.
9. Data Subject Rights in the EU (GDPR)
If you are located in the EU or EEA, you have under GDPR
1) the right of access;
2) the right of rectification;
3) the right to erasure (“right to be forgotten”);
4) the right to data portability;
5) the right to object;
6) the right to restrict processing;
7) the right to withdraw consent at any time.
To exercise these rights, contact hi@nailit.design.
10. California Residents’ Rights (CCPA)
If you are a California resident, CCPA grants you
1) the right to know the categories of Personal Data we collect;
2) the right to request deletion of your data;
3) the right to opt out of the sale of your data (we do not sell Personal Data);
4) the right not to be discriminated against for exercising these rights.
To exercise these rights, contact hi@nailit.design.
11. CalOPPA Compliance
In accordance with CalOPPA, we
1) display a conspicuous “Privacy” link to this policy;
2) notify users of material changes;
3) honour “Do Not Track” signals.
12. Electronic Communications
Emails, Telegram or Slack messages, and electronic signatures satisfy any requirement for written notice under our Client Agreement.
13. Children’s Privacy
The Service is not intended for children under thirteen (13) years of age, and we do not knowingly collect Personal Data from them. If you believe we have done so, please contact us and we will delete the data promptly.
14. Payments and Refund Fees
Payments are processed through providers such as Contra, Stripe, Lemon Squeezy, Paddle, PayPal, Payoneer, Wise, Gumroad, and international bank wires. We do not store complete payment-card data. Any refund we issue is returned via the original payment method. Fees charged by payment processors or intermediary banks are non-refundable and are deducted from the refunded amount.
15. Links to Other Sites
Our Service may link to external websites that are not operated by Nailit Design. We are not responsible for their privacy practices or content.
16. Referral Programme
If you join our optional referral programme, the collection and use of data for that programme are governed by a separate Referral Programme Policy.
17. Changes to This Privacy Policy
We may update this policy from time to time. Material changes will be announced on the Service or by email, and the “Last updated” date will change accordingly.
18. Contact
For any privacy questions or requests, please email hi@nailit.design.